Frequently Asked Questions
Everything you need to know about your Casa de Sante experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you are not satisfied with your purchase, you can initiate a return or exchange through our online portal.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
Casa de Sante accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
Are your garments ethically sourced?
Yes, we are committed to sustainable and ethical fashion. We work exclusively with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.